If you wish to return or exchange an item, please contact us at return@howlinknitwear.com within 14 days of receiving your order.

Once your request has been approved, we'll provide you with the return instructions.

Returned items must be unworn, unwashed and in their original condition, with all original tags, packaging and accessories included. We reserve the right to refuse returns that do not meet these conditions.

Please include the original invoice that was enclosed with your order.

Returned items must be shipped within 7 days of receiving your return authorisation.

All return shipping costs are the responsibility of the customer.

Customers returning items from outside the European Union are also responsible for any duties, taxes or customs charges that may be incurred.

We strongly recommend using a trackable shipping service and keeping your tracking information until your refund has been processed. Howlin' is not responsible for return parcels that are lost, damaged or stolen while in transit.

Howlin'
Nationalestraat 20
2000 Antwerp
Belgium

Once your return has been received, we will carry out our standard quality inspection. If your return is approved, your refund will be processed within 1–3 business days of the inspection and issued to your original payment method.

Please note that it may take additional time for your payment provider to process the refund.

Original shipping charges are non-refundable, unless the item is faulty or we have made an error with your order.

If you wish to exchange an item, please contact us at return@howlinknitwear.com and we'll be happy to assist.

If you receive a faulty, damaged or incorrect item, please contact us at return@howlinknitwear.com within 48 hours of delivery.

Please include your order number and photographs of the item so we can assist you as quickly as possible.

Sale items may be returned in accordance with this policy unless otherwise stated.

If a shipment is refused or cannot be delivered, any return shipping costs, duties and taxes incurred may be deducted from your refund.

This Returns & Exchanges Policy applies only to purchases made through www.howlinknitwear.com.