This website is operated by Howlin'. Throughout the site, the terms "we", "us" and "our" refer to Howlin'.

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon publication on this website.

Customers under the age of 18 may only place an order with the consent of a parent or legal guardian.

Prices are displayed in your local currency where available through Shopify Markets for your convenience.

Final charges will be processed in the currency shown at checkout.

Shipping costs, applicable taxes and import charges (where applicable) are calculated and displayed during checkout before your order is confirmed.

Prices displayed in local currencies are based on current exchange rates and may change over time.

Placing an order constitutes an offer to purchase our products.

After placing your order, you will receive an automatic confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

A binding agreement is only formed once we have accepted your order and sent you a shipping confirmation.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability
• Pricing or typographical errors
• Payment authorisation failure
• Suspected fraud or misuse
• Any other legitimate business reason

If we are unable to fulfil your order after payment has been received, we will issue a full refund.

All products are subject to availability.

Although we make every effort to maintain accurate inventory levels, occasional stock discrepancies may occur. Should an item become unavailable after your order has been placed, we will notify you promptly and offer either a full refund or an alternative solution.

Payments are processed securely through our payment providers.

Accepted payment methods may vary depending on your country and may include:

• Visa
• Mastercard
• American Express
• Maestro
• Bancontact
• PayPal
• Other locally available payment methods

Payment is only captured once your order has been accepted.

Delivery times and shipping costs vary depending on the destination.

Please refer to our Shipping Policy for complete information regarding:

• Shipping methods
• Delivery estimates
• Duties and taxes
• Customs information
• Order tracking

If you wish to return an item, please consult our Returns Policy.

Our Returns Policy explains:

• Return eligibility
• Return procedure
• Exchanges
• Refunds
• Inspection process
• Return shipping responsibilities

We make every reasonable effort to ensure that product descriptions, colours, images and measurements are as accurate as possible.

However, colours may vary depending on your device or screen settings, and slight variations between images and the actual product may occur.

Your personal information is handled in accordance with our Privacy Policy.

We collect only the information necessary to process and deliver your order and to provide customer support.

We never sell, rent or trade your personal information to third parties.

Payment information is securely processed by our payment providers. We do not store your credit card details.

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• War
• Terrorism
• Government actions
• Strikes or lockouts
• Transport disruptions
• Pandemics
• Other force majeure events

Nothing in these Terms & Conditions limits or excludes liability where such limitation is prohibited under applicable law.

To the fullest extent permitted by law, our liability shall be limited to the purchase price paid for the relevant product.

Consumers benefit from the statutory legal guarantee applicable under Belgian and European consumer protection legislation.

Nothing in these Terms & Conditions affects your statutory rights.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Belgium.

Any disputes arising from these Terms & Conditions shall be submitted to the competent courts of Antwerp, Belgium, unless mandatory consumer protection laws provide otherwise.

If you have any questions regarding these Terms & Conditions, your order or our policies, please contact us at store@howlinknitwear.com and we will be happy to assist you.